Serving families in the U.S., Canada & Mexico

Family-FirstTreatment Navigation Book a free call

For families in Canada

Find the Right Treatment, Even Across the Border.

Treatment navigation and family intervention planning for families anywhere in Canada, by phone and video. We help you compare programs in the United States and Mexico, work through the practical questions from costs to border entry, and plan the next steps toward care.

Families pay us for our expertise. Treatment centers do not pay us for referrals.

Why some Canadian families look outside Canada

Families look at programs in the United States or Mexico for many reasons: a particular program or treatment approach, availability, location, or a change of environment. Treatment outside Canada is not automatically better, faster or easier, and in every country programs range from well-staffed clinical facilities to centers with little oversight. Careful verification matters wherever you look.

We focus on programs in the United States and Mexico. We help you understand the options, compare programs that may fit your loved one’s needs, and plan the practical steps, including continuing care back home.

What’s different when you’re coming from Canada

  • Entering the United States. A drug-related criminal conviction, even an old or minor one, can make a Canadian inadmissible to the United States, and a U.S. entry waiver can take months to obtain. Current or past drug use can also raise questions at the border. Tell us early, and get advice from a qualified immigration lawyer before booking travel or paying a deposit.
  • Entering Mexico. Mexico sets its own entry rules and decides how long visitors may stay. Check current requirements before booking travel.
  • Paying for treatment. Provincial health plans generally cover care outside Canada only in limited cases, usually with approval before treatment begins, so families usually pay for private programs in the U.S. and Mexico themselves. Check with your province and any workplace benefits or private insurance plan, and get every program’s costs, payment terms and refund policy in writing.
  • Currency. Our fees are in U.S. dollars, as are fees at U.S. programs. Ask programs in Mexico which currency they charge in, and allow for exchange rates and card fees.
  • Calls and time zones. We work remotely, by phone, video and email, and our booking calendar shows times in your own time zone.
  • Continuing care at home. Plan aftercare in Canada, such as outpatient care, therapy or support groups, before admission, so there’s no gap after discharge.
  • Your information. What you share with us is stored and processed mainly in the United States, by the service providers listed in our Privacy Policy.

If someone may be in immediate danger, call 911. Anywhere in Canada, you can also call or text 988 for suicide crisis support, 24 hours a day. We are not an emergency or crisis service.

Our affiliation

Our founder holds a paid position at Baja Rehab in Rosarito, Baja California, Mexico. If Baja Rehab is considered for your family, we disclose that relationship in writing and discuss comparable alternatives. Read our disclosures.

Learn more

Read about treatment in the United States and treatment in Mexico, or see how treatment navigation works.


This page is general information for families, not medical, legal or immigration advice. Rules change; confirm current requirements with the relevant authorities and qualified professionals.

Our services

Three ways we can help

The same published fees for every family, wherever you live. Every engagement starts with a written agreement covering scope, deliverables, timeline, and refund and cancellation terms.

Tier 1

Family Consultation

$250 one-time fee

A private session to understand your family’s situation, your options and practical next steps.

  • A 60–90-minute private virtual family consultation
  • Discussion of your family’s situation and treatment concerns
  • Initial consideration of possible treatment settings and approaches
  • Education about treatment options in the United States and Mexico
  • Discussion of practical next steps
  • A brief written summary or action plan
Book & pay online

Tier 3

Family Intervention & Coordination

From $3,000 individual quote

Intervention planning, family preparation and coordination, delivered virtually.

  • An extended family consultation
  • Intervention planning and preparation
  • Family education and structured preparatory meetings
  • Treatment navigation services
  • Coordination with qualified intervention professionals when required
  • A customized plan for approaching your family member
  • Coordination with the selected facility and other appropriate providers
  • Follow-up support for the family
Request a quote

All prices are in U.S. dollars.

Not sure which is right? Start with a free 15-minute introductory call, or compare the services in detail.

Questions Canadian families ask

Frequently asked questions

Do you work with families in Canada?

Yes. We work with families anywhere in Canada by phone and video, and help you compare treatment programs in the United States and Mexico. Our fees are the same for every family and are charged in U.S. dollars. Read what Canadian families should know.

Will our provincial health plan pay for treatment in the U.S. or Mexico?

Usually not. Provincial plans generally cover care outside Canada only in limited cases, and usually only with approval before treatment begins. Some workplace benefits and private insurance plans cover part of addiction treatment, so check your plan and get any coverage confirmed in writing before admission. Our own fees are not billed to insurance.

Can someone with a criminal record travel to the U.S. for treatment?

It depends on the record. A drug-related conviction, even an old or minor one, can make a Canadian inadmissible to the United States, and a U.S. entry waiver can take months to obtain. Tell us early, and get advice from a qualified immigration lawyer before booking travel or paying a deposit.

See all questions

Private & confidential

Take the first step, privately.

Schedule a free 15-minute introductory call. We’ll listen, explain how we work, and tell you honestly whether we can help.